Frequently Asked Questions: Gift Services
Do you offer gift cards?
Gump's offers two great ways to give — with our digital Gift Card or our classic Gift Card. The digital card is delivered to your recipient’s email inbox for instant gratification (and gratitude). The classic card is shipped to your recipient enclosed in an elegant envelope. Both cards are available — and can be used — online and in-store. You can find our Gift Cards here.
How do I add gift wrapping to my order?
If an item is eligible for gift boxing, check the 'Add gift box + gift message' box that appears on the product page above the 'Add to Cart' button, and add a personal message. There is a $9.50 fee for non-jewelry orders. The fee appears in your shopping cart — as well as your personal message — during checkout. Please note: items that are large, oversized or ship directly from a vendor are not eligible for gift boxing.
We offer complimentary gift wrapping for all fine jewelry orders.
Can I use multiple gift cards for one order?
Yes, simply enter your Gift Card code in the 'Discount code or gift card' field at checkout, click apply, and then add the next Gift Card code and repeat.
Do you offer corporate gifting services ?
Yes, we offer a wide selection of corporate gifting items, including exclusive selections, custom branding and elegant gift wrapping. To create a tailored corporate gifting experience, contact our team 1-415-338-9821.
Still have questions?
We're here to help!
Please send us an email at: CustomerService@gumps.com
or call us at: 1-866-612-2226 from Monday-Saturday, 8am-5pm PT